Shipping & Returns
We charge a flat rate of £3.00 per order for UK Delivery. All items are posted via Royal Mail. Free postage for all UK orders over £70.
International Shipping is £15.00 per order (no limit on how many items).
We will dispatch orders placed before 3pm (Monday to Friday) on the same day. All orders placed after 3pm will be sent out the next business day. Please allow delays in any unforeseen circumstances, for example, bad weather conditions.
We take pride in our customer service and will endeavour to do our best to work with all customer enquiries. We will refund within 28 days any unworn, unused item(s) you are not completely happy with when you return it to us in saleable condition by post within 14 days of receipt and provided that the Samimi Tags are still attached to the garment. Please email us with your returns request at firstname.lastname@example.org.
Please contact us via the contact page for any further assistance or enquiries.
PLEASE NOTE: no exchanges or returns are offered for sale items.
We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.